Cancellation Policy

Order Cancellation

At Baskussa Store, we recognize that plans can change, and you might need to cancel an order. Our cancellation policy is designed to provide flexibility while ensuring timely order processing.

How to Cancel an Order

To cancel an order, please contact us as soon as possible. Orders can only be canceled if they have not yet been processed and shipped.

Cancellation Requests

For cancellation requests, reach out to our customer service team:

Include your order number and the reason for the cancellation in your request.

Cancellation Timeframe

If you wish to cancel your order within 24 hours of placing it, we will cancel and issue a full refund.

Custom Orders

Custom-made products cannot be canceled once the production process has started. Please double-check all details before finalizing your custom order.

Refunds for Canceled Orders

Refunds for canceled orders will be processed within 7-10 business days to the original payment method used.

Contact Us

For any questions regarding our cancellation policy, feel free to contact us:

Thank you for choosing Baskussa Store. We value your business and are here to help with any concerns.